Support Center

We're here to help! Get assistance with your Urbanta account and services.

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Frequently Asked Questions

How do I claim my ₹500 registration bonus?

After completing your registration, send your Aadhaar photo, selfie, and 2-3 project photos (for contractors) or GSTIN/PAN document and price card (for suppliers) to our WhatsApp number.

How long does verification take?

We typically verify profiles within 24-48 hours during business days. You'll receive a confirmation message once your profile is approved.

Can I change my registration details?

Yes, you can update your profile information by contacting our support team. We'll help you make the necessary changes.

What if I have technical issues?

For technical support, please contact us via WhatsApp or email. Include screenshots if possible to help us resolve the issue quickly.

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 2:00 PM IST
Sunday: Closed