Frequently Asked Questions
Everything you need to know about getting your project done with Urbanta
How quickly will I get quotes?
+You'll receive quotes from 3 verified contractors within 24 hours. We prioritize quick responses so you can make decisions fast.
Are all contractors verified?
+Yes! Every contractor on our platform is verified with proper licenses, insurance, and background checks. We also verify their work quality through customer reviews.
How does milestone payment work?
+You pay only when work milestones are completed and verified. This protects you from paying upfront and ensures quality work at each stage.
What if I'm not satisfied with the work?
+All projects come with 100% warranty protection. If you're not satisfied, we'll work with the contractor to fix issues and ensure quality work.
Is there a fee for using Urbanta?
+No fees for customers! Our service is completely free. Contractors pay a small platform fee, but you get quotes and project management at no cost.
Can I get quotes for small jobs?
+Absolutely! We handle everything from quick fixes (₹100-₹25,000) to major renovations. Our contractors specialize in both small jobs and large projects.
How do you ensure quality work?
+We verify contractor credentials, check customer reviews, and provide milestone-based payments. Our QA team consists of civil engineers who conduct random site inspections.
What if I need to change my project scope?
+No problem! You can modify your project scope at any time. We'll help coordinate changes with your contractor and update quotes accordingly.
Do you provide material sourcing?
+Yes! We source materials directly from verified suppliers at competitive prices. This ensures quality materials and better pricing for your project.
How do I contact support?
+You can reach us via WhatsApp (+91 82359 41139), email (info@urbanta.in), or use the Support button in the header. We respond within 24 hours during business hours (9 AM - 6 PM, Monday to Friday).